Frequently Asked Questions
How do I request a custom banner?
How do I request a custom image with my company information?
How long does it take to make a flyer?
How do I email and print my flyer?
What type of printer do I need?
What type of Internet connection and browser do I need?
What version of Adobe Acrobat Reader do I need?
Can I pick the design of my flyer?
Can I save a flyer and go back to it later?
How do I enter a price for the product I want to sell?
How do I request a custom banner?
If you can't find a banner design that you like you can order a custom banner design just for your company. Simply select the "Can't find the design you like" link and enter your request. The Create-@-Flyer support team will contact you within 24 hours. Designs cost $75 and can be charged to your credit card.
How do I request a custom image with my company information?
To order a custom image (footer or imprint) simply select the Click Here link on Step 2 when you are building a Flyer. The Create-@-Flyer support team will contact you within 24 hours. You will be asked for a company logo and the information that you would like to see on your footer. Custom Images cost $15 and can be charged on your credit card.
How long does it take to make an flyer?
The whole process of creating a new flyer should take between 10 and 15 minutes. The more products per flyer, the longer it will take to create.
How do I email and print my flyer?
For instructions about emailing or printing your flyer download the help guide.
Can I print more than one?
Yes. After you have downloaded your flyer, you can print as many copies as needed, either from your own printer or at a local print center.
What type of printer do I need?
Any laser or inkjet printer that is able to accept PDF files.
What type of Internet connection and browser do I need?
It is recommended that you have a fast Internet connection. You will experience slower downloads if you are using a dialup connection.
Create-@-Flyer is compatible with the following Internet browsers:
- Internet Explorer 6.0+
- Firefox 2+
- Safari 2.0+
What version of Adobe Acrobat Reader do I need?
Most users will not need to install any software. However, in order to view the final version of your flyer in PDF format, you will need Adobe Acrobat Reader. Newer computers and newer versions of web browsers come with the Reader already installed If you do not have the Reader at all, or if you have a version EARLIER than "6.0", you need to download the latest version of the Acrobat Reader from the Adobe web site. While the FULL Adobe Acrobat program is costly, the Acrobat Reader is free of charge and can be easily downloaded. It is important to download the version of Adobe Acrobat that matches your operating system. You will find this free program along with installation instructions at www.adobe.com/products/acrobat/readstep2_allversions.html
How do I view a PDF?
Newer browsers should automatically recognize a link to a PDF file so that when you click on it, the Adobe Reader automatically opens the file for you. The browser will open the PDF file within the browser window itself, allowing you to print directly without saving. You can also save the PDF to your hard drive.
Can I pick the design of the flyer?
Yes. There are many different designs ranging from holiday to season or department.
What if my session times out?
If you leave your computer in the middle of creating a flyer, after 30 minutes of idle time, your session will expire and you will be asked to login again. The flyer you were working on will be saved in your "My Flyers" list.
Can I save a flyer and go back to work on it later?
Yes. Once you have completed a step, your work will automatically be saved as far as that step. On step 3, each product that you add to the flyer is automatically saved. If you logout and want to return to the flyer you were working on, you must login again and click on "My Flyers" at the top of the page. You should then see a list of your existing flyers. Select one to continue building your flyer.
How do I enter a price for the product I want to sell?
In Step 4, you will key in the price for each product. Make sure to place a $ or (¢) if you would like to display this symbol with your price. The (¢) symbol can be copied and pasted next to your price.

